Refund policy
We’re here
to help.
At FORM Daily Co, we want you to feel confident shopping with us. If there is an issue with your order, we’ll do our best to help.
Choose carefully
Due to the nature of our products, we do not offer refunds or returns for change of mind, opened products, or used products.
Report issues
If your order arrives damaged, faulty, or incorrect, contact us within 7 days of delivery.
We’ll review it
Once reviewed, we may offer a replacement product, store credit, or a refund where appropriate.
Need support?
Contact us within 7 days.
Email support@formdailyco.com with your order number, clear photos of the product and packaging, and a brief description of the issue.
Change of mind
Due to the nature of our products, we do not offer refunds or returns for change of mind, opened products, or products that have been used.
Please choose carefully before placing your order.
Damaged or incorrect orders
If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery at:
Please include:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
Once reviewed, we may offer:
Pre-orders
Products marked as pre-order will be dispatched once stock arrives.
By purchasing a pre-order item, you acknowledge and accept that shipping timeframes may vary. We will provide updates via email if any delays occur.
If your pre-order has not yet been dispatched and you wish to cancel, please contact us as soon as possible.
Shipping delays
Once orders have been dispatched, FORM Daily Co is not responsible for shipping delays caused by postal carriers, weather events, or circumstances outside of our control.
Tracking details are provided via email once your order has been shipped.
Giveaway entries and refunds
Any refunded or cancelled orders will have associated giveaway entries removed and deemed invalid.
Tip: If something arrives damaged or incorrect, take photos before disposing of the packaging so we can review your request properly.